
Skin Vitality Medical Clinic is a nonsurgical medispa that was already very successful offline, primarily due to being very aggressive in print advertising. They operated 4 locations in the Greater Toronto Area and were looking to increase their growth online, as a result of a shift in consumer preferences for seeking services online rather than print, radio or television. At the time our contract began, Skin Vitality was the #4 provider of Botox in Canada according to Allergan.
The Solutions
We undertook a full optimization process that included:
- Rebranding Exercise
- Website code optimization
- Search engine optimization
- Content development and positioning
- Social media marketing including PPC lead generation
- PPC Lead Generation Campaigns
- Email marketing
- Direct mail marketing
- Consulting
The client wanted to keep the look and feel of the site. As a result, we examined the brand and target market, then crafted a planned content development strategy to reposition the company and gain search engine dominance for relevant nonsurgical key terms.
In addition to the online marketing and social media efforts, we implemented a direct mail marketing campaign to reactivate past and current clients.
The Outcome
Monumental Growth
After two years with us, Skin Vitality grew from 4 locations to 9 locations and is now the #1 Botox provider in Canada and #2 in the world, according to Allergan. They enjoy ongoing growth and success as well as ongoing leads generated by their website across all their locations.
Increase in Surgical Consults
Daily surgical consult bookings have gone up to between 72 and 125 per month and current consultations are booked 8 months in advance with surgical dates experiencing the same level of pre-bookings and demand. The practice now has to scramble to find additional surgical time to cope with the incoming patient demand – unheard of before contacting us.
Skin Vitality also became the #1 provider of CoolSculpting in Canada just 3 months after introducing the new technology into the clinics. They are also the #1 provider of Juvéderm in the country.





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